When to Use AI, and When to Switch It Off
“At which moment should it be on, at which off — we can’t draw a line. When should you use AI, and when should you switch it off?” The line is drawn not only by task but also by moment: some hours of the week, some phases of the process and some situations are off for the tool. This article gives that calendar. ⏱️
This article is timing: the clinic’s week, the client’s process and four off-moments.
The whole line: the AI impact guide; trust: the trust article.
The Clinic’s Week
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- Daily — off
- Weekly — partly on
- Monthly — on
- Quarterly — on, plus audit
The tool’s place across the routine’s four tiers: 🗓️
Daily — off
The daily task is one: checking incoming messages and forms. These carry client information; the tool is off. The reply by human hand, the same day: the messages article.
Weekly — partly on
Post copy drafts, content calendar adjustments: on. Replying to a map review: if the review’s content carries client information, off; if it’s a general thank-you template, on.
Monthly — on
Turning the recording from the practitioner’s one-hour session into a skeleton, drafting the four question pages, interpreting the five-figure table. The month’s most productive tool day: the production article.
Quarterly — on, plus audit
The direction reading, the quarterly summary — on. And at this tier, the tool audit: who uses which tool, is there client information in any history, has a new extension been installed: the data article.
The Client’s Process
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- Before therapy — free, with boundary information
- The first session — discussed
- During the process — brought into session
- In hard phases — an extra reminder
The tool across the phases of the process — not the clinic’s use, but information about the client’s use: 🔄
Before therapy — free, with boundary information
The person is making sense, finding direction and preparing. The clinic doesn’t prevent that; the boundary line is in the content: the assistant doesn’t do therapy, doesn’t manage crises: the client article.
The first session — discussed
“Did you ask an assistant, what did it say?” — without judgement. And two sentences given in writing: the emergency line (not the assistant, official lines) and the confidentiality notice (what’s written to an assistant isn’t under session confidentiality).
During the process — brought into session
If the person writes to the assistant between sessions, that’s material in session: “what did the assistant say, what did you think”. Not a ban, a topic.
In hard phases — an extra reminder
In periods when the process gets hard and risk rises, the emergency-line information is given again. The assistant is the most used and least sufficient tool in that period.
👉 The clinic can’t switch off the client’s tool; but it can restate the boundary at every phase.
Four Off-Moments
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- Moment 1 — During and right after a session
- Moment 2 — While a client message is open
- Moment 3 — In a crisis
- Moment 4 — When unsure
- And the honest note on on-moments
Regardless of task and tier, four moments when the tool is always off: 🚫
Moment 1 — During and right after a session
No tool in the therapy room; no dictating notes on the way out. Notes by hand or into the clinic’s closed system. This is the moment the gravest breach is prevented.
Moment 2 — While a client message is open
Inbox open, tool off. The “let me just ask about this” reflex happens most at this moment; the rule: close the message first, then open the tool.
Moment 3 — In a crisis
In a client’s or the clinic’s crisis moment, the tool isn’t a resource. Assessment, referral and responsibility are human; emergency lines are official. At this moment the tool is lost time and risk.
Moment 4 — When unsure
The rule page’s last line: “if you’re not sure, don’t enter it — ask.” Hesitation means off. No grey area: the rule article.
And the honest note on on-moments
Outside the off-moments the tool is fast and useful: the monthly production day, the quarterly summary, form copy. Not a ban but timing: on at the right moment, off at the wrong one. This calendar goes on the routine page as one line. To inherit it built and district-locked: the parcel model.
📌 Field Notes
- Most accidents happen in the “let me just ask about this” moment while the inbox is open.
- Clinics that do the monthly production day with the tool are better at keeping the daily door away from it.
- Clinics that restate the emergency-line information in hard phases reduce clients using the assistant as a crisis tool.
📖 Quick Glossary
- Off-moment: A time when the tool isn’t used, regardless of the task.
- Production day: The one day a month when the tool is used most productively.
- Timing line: The on-off calendar added to the routine page.
Frequently Asked Questions
➡️ Next Step
This week, add one line to your routine page: on at which tier, off at which moment. To inherit your district’s psychologist keywords built and locked, check your parcel; for the transition, move to the transition article.
Sık Sorulan Sorular
By the routine: daily off (message and form checks by human hand), weekly partly (drafts on, person-specific reviews off), monthly on (production day), quarterly on plus the tool audit.
It isn’t prevented; it’s informed: the boundary line before therapy, discussion in the first session with two written sentences (emergency line, confidentiality notice), bringing it into session during the process, restating the emergency line in hard phases.
In four moments: during and right after a session, while a client message is open (close the message first), in a crisis and when unsure. Not a ban but timing.